An innovative “Step down” recovery service for people with complex needs provided by a new hospital in the heart of a welcoming community



Baldock Manor offers treatment in locked rehabilitation for Men and Women with mental illness, acquired brain injury (head injury and Korsakoffs syndrome), degenerative brain disorders (including Huntington’s disease), early onset dementia and elderly forensic. We will also offer treatment for males who have a mild/borderline learning disability and/or autism.

We have consultants with expertise in general and forensic psychiatry and neuropsychiatry. We provide a comprehensive neuro psychological service.

All patients admitted have a holistic assessment by a Consultant Psychiatrist, Occupational Therapist, Social Worker, Psychologist and if appropriate a speech and language therapist. We understand the importance of being person-centered with individual packages of care available.

We have an on-site physical trainer and access to music therapy. Nursing staff comprise both RGNs and RMNs with extensive experience in caring for patients with chronic mental illness and neuropsychiatry conditions.

Our specialist Korsakoff’s Ward provides treatment for men in an environment that encourages cognitive rehabilitation, maximizing functioning and assisting people to progress to the least restrictive environment where they can live safely with an appropriate level of independence.

We provide pathways to rehabilitation and continuing care. Including a pathway and continuity of care in the community, either in their own home, or at work, or at a hostel with a comprehensive support package. All of which can be tailored to meet individual needs, via our Community Mental Health Teams (CMHT). We admit both detained and informal patients to Baldock Manor and have the expertise to admit those who may also have forensic history.

Some of our patients will be stepping down from secure settings and may have significant forensic histories.  Others will be transferring from admission wards, Psychiatric Intensive Care Units (PICU) or the community.  For all, we embrace a culture of positive risk taking in a safe and controlled manner. We have an active forum for patients to partake in. We also involve them in our governance process, including the interviewing of new staff, as they have the biggest investment in us recruiting the right staff to work here.

Family members have generally been very complimentary about the care their relatives receive and we work closely with family members to facilitate discharge. In the past three years we have had a number of successful discharges, (Korsakoffs, other brain damage, LD and functional mental illness) going back into the community with improved functioning, quality of life, and significant symptom improvement. Two of the discharges were recalled (one with alcoholism and one with depression).

We have five single sex wards each with access to a garden area.  All bedrooms have en-suite facilities and some are equipped for people with a high level of physical disability.

Each of our wards provides care for those with complex needs, as well as mental health problems, including mobility issues, physical disability, epilepsy, and swallowing difficulties.

We provide a wide range of vocational opportunities both internally, such as working with our maintenance team or housekeepers, as well as voluntary work with some of our local Charity shops. We have success with patients attending our local College, with which we have good links, and in some cases leading to an apprenticeship. We will always support those who wish to further their education.

Understanding the experiences of or our patients is key to our success. We acknowledge this by providing a ‘settlement fund’ to all new patients, to help make the transition with us easier. This provides them the opportunity to purchase personal effects, to help personalize their own space. Getting it ‘right’ from the start is our commitment to them.

Baldock Manor is situated in the idyllic market town of Baldock in Hertfordshire. The location is close to a large supermarket, local shops and the Library.